Privacy Policy — 98okbajee

98okbajee collects personal data from users through several channels: directly during registration and account management, automatically through your use of the platform, and on occasion from third-party verification partners as part of our Know Your Customer (KYC) process. The categories of personal information we collect are described in full below.

Information You Provide Directly

When you create an account on 98okbajee, you are required to submit the following registration data:

• Full legal name as it appears on your government-issued identification document.
• Date of birth (used to verify that you meet the minimum age requirement of 18 years).
• Mobile phone number registered to your bKash, Nagad, or other payment account.
• Email address, used for account communications and security notifications.
• Preferred username and a password that you create.
• Residential address, including city (Dhaka, Chittagong, Sylhet, Khulna, or elsewhere in Bangladesh) and postcode where applicable.

During the KYC verification process, you may additionally be asked to upload copies of identity documents such as your National ID card, passport, or driving licence, as well as proof of address and proof of payment method ownership.

Information Collected Automatically

When you access and use the 98okbajee platform, certain technical data is collected automatically by our systems:

98okbajee processes your personal data only for legitimate, clearly defined purposes. We do not use your data for purposes that are incompatible with the reasons for which it was originally collected. The primary purposes for which we process personal data are as follows:

• Account creation and management: To register your account, verify your identity, maintain your profile, and manage your relationship with 98okbajee.
• Service delivery: To provide access to casino games, sports betting markets, live dealer tables, and all other platform features available to registered users.
• Payment processing: To facilitate deposits and withdrawals through your chosen payment method, including bKash, Nagad, Rocket, Upay, and supported bank accounts.
• KYC and age verification: To confirm that you meet the minimum age requirement of 18 years and to verify that the identity information on your account is accurate and current.
• Responsible gaming: To monitor account activity for signs of problem gambling, to administer self-exclusion requests, and to enforce deposit limits and cooling-off periods at your request.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, account takeover attempts, money laundering, and other prohibited activities.
• Legal compliance: To comply with applicable laws, regulations, court orders, and requests from authorised regulatory or law enforcement bodies.
• Customer support: To respond to your queries, complaints, and requests via live chat, email, or other support channels.
• Platform improvement: To analyse aggregated usage patterns and improve the design, performance, and game selection of the 98okbajee platform.
• Marketing communications: To send you promotional offers, bonus notifications, VIP tier updates, and seasonal promotions — but only where you have given explicit consent and have not subsequently withdrawn it.

98okbajee does not sell, rent, or exchange your personal data with third parties for their own marketing or commercial purposes. We share your data only with carefully selected categories of recipients, and only to the extent necessary to fulfil the purposes described in this Privacy Policy.

Categories of Third-Party Recipients

• Payment processors: bKash, Nagad, Rocket, Upay, and partner banks receive only the payment reference data necessary to process your deposit or withdrawal transaction.
• Identity verification providers: Third-party KYC and age verification services may receive copies of identification documents you submit for verification purposes. These partners are contractually bound to process your data only for verification purposes and to maintain appropriate security standards.
• Game technology providers: Game studios including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi operate game server infrastructure that receives session-level data (e.g., bet amounts, game outcomes) to deliver gameplay. These providers do not receive your full personal profile.
• Fraud and security analytics: Specialised fraud detection platforms may process technical data (device fingerprint, IP address, behavioural patterns) to identify suspicious account activity.
• Legal and regulatory authorities: Where required by applicable law, court order, or legitimate regulatory request, 98okbajee may disclose account information to law enforcement agencies or financial intelligence units.
• Professional advisors: Lawyers, auditors, and accountants engaged by 98okbajee may access relevant account data under strict confidentiality obligations when required to provide their professional services.

98okbajee uses cookies and similar technologies (including local storage and session storage) to operate the platform effectively, remember your preferences, maintain your login session, and gather anonymised analytical data about how users interact with our site.

Types of Cookies We Use

You can manage, restrict, or delete cookies through your browser settings. Please note that disabling strictly necessary or security cookies may prevent you from accessing certain features of the 98okbajee platform or may result in your session being terminated for security reasons. Instructions for managing cookies are available in the help documentation for all major browsers including Chrome, Firefox, Safari, and Edge.

98okbajee retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, to maintain a functioning account relationship with you, and to comply with our legal obligations. The specific retention periods applicable to different categories of data are set out below.

• Active account data: Retained for the duration of your account being open and active on the 98okbajee platform.
• Transaction and wagering records: Retained for a minimum of 5 years from the date of the transaction, in compliance with financial record-keeping best practices and anti-money laundering obligations.
• KYC and identity verification documents: Retained for a minimum of 5 years following account closure, or longer if required by applicable law or ongoing regulatory proceedings.
• Customer support communications: Retained for 3 years from the date of the last interaction, to support dispute resolution and service quality monitoring.
• Marketing consent records: Retained for the period of consent and for 2 years following withdrawal, to demonstrate compliance with consent-based marketing obligations.
• Closed account data: Following voluntary or enforced account closure, personal data is pseudonymised after the applicable retention period and permanently deleted thereafter.

All data stored by 98okbajee is held on secured servers with access restricted to authorised personnel only. Server infrastructure used by 98okbajee meets industry-standard security certifications. Data backups are encrypted and stored separately from primary systems with access controlled by multi-factor authentication requirements.

As a user of the 98okbajee platform, you hold a number of rights with respect to the personal data we hold about you. 98okbajee is committed to honouring these rights promptly and without undue obstruction. Your rights are as follows:

• Right of access: You may request a copy of all personal data that 98okbajee holds about you. We will provide this in a structured, readable format within a reasonable timeframe following receipt of a valid request.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update certain account details directly through your account settings page.
• Right to erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal obligations to retain certain records for the minimum periods described above.
• Right to restrict processing: In certain circumstances, you may request that we restrict the processing of your personal data — for example, while a correction request is being assessed.
• Right to data portability: You may request that we provide your personal data in a commonly used machine-readable format, or that we transfer it directly to another service provider where technically feasible.
• Right to withdraw consent: Where processing is based on your consent (for example, marketing emails or non-essential cookies), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Right to object: You have the right to object to processing of your personal data carried out on the basis of legitimate interest, including profiling for marketing purposes.

98okbajee takes the security of your personal data seriously and has implemented a range of technical and organisational safeguards to protect it against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include:

• 256-bit SSL/TLS encryption applied to all data in transit between your browser or device and our servers.
• Encryption at rest for all sensitive data stored in our databases, including identity documents and payment references.
• Multi-factor authentication (MFA) for all internal staff accessing systems that hold personal data.
• Role-based access controls ensuring that only team members with a legitimate operational need can access specific categories of user data.
• Continuous intrusion detection monitoring server environments for anomalous activity, unauthorised access attempts, and vulnerability indicators.
• Regular penetration testing conducted by independent security professionals to identify and remediate potential vulnerabilities before they can be exploited.
• Incident response procedures — in the event of a data breach that poses a risk to your rights, 98okbajee will notify affected users and relevant authorities within 72 hours of becoming aware of the incident.

While 98okbajee employs robust security measures, no digital platform can guarantee absolute security against all possible threats. You can help protect your own account by choosing a strong, unique password, enabling two-factor authentication where available, not sharing your login credentials with any third party, and logging out of the platform after each session — particularly when using shared or public devices.

98okbajee may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or the features and services offered on the platform. When we make material changes to this policy, we will notify registered users by placing a prominent notice on the platform and, where we hold your email address, by sending a notification to your registered email.

The "Last Updated" date displayed at the top of this page reflects the date on which the most recent changes took effect. We encourage you to review this Privacy Policy periodically to stay informed about how 98okbajee is protecting your information. Your continued use of the platform following any update to this policy constitutes your acceptance of the revised terms.

If you have questions or concerns about any aspect of this Privacy Policy, or if you wish to exercise any of your data rights as described in Section 6, please contact us at [email protected]. Our data team is available to assist you and will respond to all privacy-related enquiries within 3 business days.